Jilil Privacy Policy — Our Commitment to Protecting Your Data

Jilil (https://jilil.bet) collects various types of information from its users in order to deliver the best gaming experience, ensure account security, and meet legal obligations. We never collect information that is unnecessary.

Information collected at registration:

• Full name (as per National ID)
• Mobile number (Bangladeshi)
• Date of birth (for age verification)
• Email address (optional)
• Preferred Payment Method

Information collected automatically during use:

• IP address and device information
• Browser type and operating system
• Login time and location
• Gaming history and transaction records
• Cookies and session data

Information required for KYC verification:

• Copy of National ID or passport
• Selfie photo (if required)
• Bank account or mobile banking details

Jilil uses the information we collect solely for specific, legitimate purposes. Transparency is at the heart of our privacy policy — you will always know exactly how your data is being used.

Jilil never sells your data to third parties for marketing or advertising purposes. Our privacy policy places your interests first in every decision about how your data is used.

Jilil applies industry-leading security measures to protect your personal and financial data. Our security infrastructure is continuously updated to safeguard your information against emerging cyber threats.

Technical security measures:

• SSL/TLS 256-bit Encryption: All data transmissions are conducted through encrypted channels
• Firewall & DDoS Protection: Servers are protected against unauthorized access
• Two-factor authentication (2FA): An extra layer of security for account login
• Regular security audits: Third-party specialists conduct regular system audits
• Data Backup: Encrypted backups are stored in secure locations

Data retention period:

• Active Account Data: Retained for the duration your account remains active
• Transaction Records: Minimum 5 years as required by law
• Closed Account Data: 3 years from the date of closure
• KYC Documents: As required by regulatory guidelines

Jilil never sells your personal data to third parties. That said, we may share limited information with trusted partners in certain situations where it is necessary to deliver our services.

Situations where your information may be shared:

• Payment processor: For transaction verification with mobile banking services such as bKash, Nagad, Rocket, and others
• KYC Provider: With trusted third-party agencies for identity verification
• Law Enforcement: To comply with court orders or legal obligations
• Fraud Prevention Provider: To ensure account security

Jilil uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and maintain platform functionality.

Types of cookies we use:

• Essential cookies: Essential for login sessions and security — cannot be disabled
• Functional Cookies: Remembers your preferences and language settings
• Analytics Cookies: Analyzes usage patterns to improve the platform
• Security Cookies: Helps detect fraudulent activity

You can disable non-essential cookies through your browser settings, though this may limit certain platform features. Jilil app users can manage their tracking preferences directly within the app settings.

Jilil believes every user should have full control over their own data. Under our privacy policy, you have the following rights:

• Right to Access: You can request to know what information we hold about you
• Right to Rectification: You may request corrections to any inaccurate or incomplete information
• Right to erasure: You may request deletion of your data after account closure, unless we are required to retain it by law
• Right to data portability: You can receive a copy of your data in a portable format
• Right to Object to Processing: You can object to your data being used for specific purposes
• Opt out of marketing: You can opt out of promotional communications at any time

To exercise these rights support@jilil.bet-or reach us via live chat. We typically respond within 7 business days.

Jilil is an 18+ platform. We take the protection of minors extremely seriously. In accordance with our privacy policy, no data is collected or stored from anyone under the age of 18.

• Age verification is mandatory at registration
• Age is verified as part of the KYC process
• Accounts identified as belonging to minors are closed immediately
• No data relating to minors is stored in our systems

If you suspect a minor is using Jilil, please contact us immediately support@jilil.betto let us know.

Jilil reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following methods:

• SMS notifications to your registered mobile number
• App push notifications
• Updating the effective date at the top of this page
• Pop-up notification at login (for major changes)

Continued use of Jilil after any changes have been made will be considered acceptance of the updated Privacy Policy. If you do not agree with the new policy, please request account closure.

For any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated Privacy Team. We are committed to responding promptly and helpfully at all times.

• Email: support@jilil.bet
• Live Chat: Available on the platform 24/7
• Response time: typically within 7 business days